What's the state of conflict, culture and collaboration on your team?
Take this quick diagnostic to find out
What’s Sabotaging Your Culture from
the Inside Out?
Discover the hidden breakdown blocking your team’s trust, collaboration, and momentum, and get clear on what to do next.
Culture isn’t just what’s written in your values—it’s what’s felt in every meeting, message, and moment.
And when something’s off—when communication breaks down, tensions simmer, or leadership feels stretched thin—your team starts to feel the drag.
That’s a Culture Glitch.
These glitches are common but often unspoken. They show up as resistance, confusion, disconnection, or burnout. And if left unchecked, they quietly erode your team’s clarity, trust, and impact.
Built on Wilson and Associates’ T.H.R.I.V.E. OS™ Culture Operating System, this short quiz helps you spot the patterns that have been working against the culture you’re trying to build.
Take the quiz and get your personalized result, plus one small, powerful step you can take to start repairing the glitch and restoring alignment.
About T.H.R.I.V.E. OS &
The Culture Glitches
The THRIVE OS™ (Operating System) is a culture change framework created by Wilson and Associates to help identify, understand, and shift the behavior patterns that shape team dynamics and build organizational culture.
Much like software that runs behind the scenes of every device, culture is the Operating System for your organization. It governs how people relate, decide, communicate, and collaborate every day.
When that system glitches, everything from trust to performance can suffer.
Each T.H.R.I.V.E. OS™ element—Trust & Transparency, Healing & Harm Repair, Resilient Leadership, Inclusion in Action, Vision & Values Alignment, and Everyday Habits of Culture—represents a key driver of healthy, inclusive team culture.
When one of these areas breaks down, it creates a "Culture Glitch"—a hidden disruption that can quietly undermine morale, trust, belonging, connection, performance, and productivity.
This quiz identifies which Culture Glitch may be showing up in your team and offers a recommendation on how to begin the repair.
The T.H.R.I.V.E OS Elements, Defined
Trust & Transparency
Psychological safety thrives when trust runs deep and communication is open. This element reflects how information flows, decisions are explained, and trust is intentionally built and maintained across all levels of an organization.
Healing & Harm Repair
All workplaces experience moments of harm. What matters most is how we respond. This element focuses on the systems, skills, and support needed to repair relationships, foster accountability, and create a culture where restoration is possible.
Resilient Leadership
Leadership isn’t about perfection—it’s about presence, adaptability, and emotional regulation. This element centers the importance of modeling grounded leadership, especially in times of change, uncertainty, or conflict. It also affirms that leadership isn’t confined to titles—every employee has the potential to lead with clarity, care, and agility in their sphere of influence.
Inclusion in Action
Belonging is the result of inclusion that’s visible, practiced, and measurable. This element highlights how your team centers equity in decision-making, policies, representation, and daily interactions, not just in values statements.
Vision & Values Alignment
When what’s said aligns with what’s done, culture becomes coherent. This element examines how clearly your organization’s vision and values are articulated, and whether they are integrated into strategy, behavior, and accountability.
Everyday Habits of Culture
Culture doesn’t live in the employee handbook. It lives in meetings, conversations, norms, and rituals. This element focuses on the day-to-day behaviors that shape how people feel, function, and flourish at work.
Culture Glitch: Mistrust Loop
T.H.R.I.V.E. OS Element: Trust & Transparency
Culture Glitch Overview:
A lack of transparency is quietly eroding connection and trust across your team. Decisions are unclear, communication feels cautious, and people have stopped bringing their full selves to the table.
Culture Glitch: Unspoken Wound
T.H.R.I.V.E. OS Element: Healing & Harm
Culture Glitch Overview:
A past conflict, decision, or moment of harm still lingers—unspoken, unhealed. And while no one is talking about it, everyone feels it.
Culture Glitch: Burnout Spiral
T.H.R.I.V.E. OS Element: Resilient Leadership
Culture Glitch Overview:
Your team’s emotional bandwidth is tapped out. Leaders are holding too much, for too long, without the time or structure to reset.
Culture Glitch: Belonging Breakdown
T.H.R.I.V.E. OS Element: Inclusion in Action
Culture Glitch Overview:
Your team is experiencing exclusion, whether overt or subtle. Some voices feel dismissed. Some people feel invisible. And many are performing a version of themselves to stay safe.
Culture Glitch: No North Star
T.H.R.I.V.E. OS Element: Vision & Values Alignment
Culture Glitch Overview:
Your team is working hard, but without a shared sense of direction.
Priorities shift, clarity is elusive, and decisions feel disconnected from a bigger purpose.
Culture Glitch: Culture Chaos
T.H.R.I.V.E. OS Element: Everyday Habits of Culture
Culture Glitch Overview:
Your team lacks consistent agreements and rhythms. Without shared norms, collaboration gets clunky, decisions feel slow, and frustration grows.
WILSON AND ASSOCIATES TRANSFORMS THE WAY CULTURES OPERATE.
At Wilson and Associates, we bring over 17 years of experience in leadership development, generative conflict, change management, culture, equity, inclusion, team performance, and collaboration.
We specialize in developing the frameworks and tools that help leaders develop the skills, strategies, and mindsets necessary for their teams to thrive.
We're on a mission to train 10,000 leaders to be better at conflict and collaboration.
Will you join us?
