FREE ONLINE TRAINING: Presented by Wilson and Associates Coaching & Consulting
Fix Team Tension Before It Breaks Your Team’s Morale and Culture
Join this free masterclass to learn the 3 levers every leader must pull to interrupt incivility, curb conflict, boost morale, and build trust on their teams.
Wednesday, August 27, 2025
12-1:00pm PT
2-3:00pm CT
3-4:00pm ET
Live on Zoom
Register for a Free Live Training for:
People Managers, Team Leads, HR Professionals, Directors, Executives & small business owners with 5+ team members
Who is this Masterclass for?
This masterclass is for leaders who:
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Manage teams navigating tension, incivility, or constant change
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Are losing time and energy to unresolved conflicts and side conversations
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Want practical, people‑first tools to protect morale, performance, and trust
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Want to walk into tough conversations confident and well‑equipped
If that’s you, by the end of this session you’ll leave with a formula you can use immediately to interrupt incivility and conflict.
Individually, these moments may seem small.
Collectively, they create disengagement, stress, and lost productivity.
Experts now call incivility one of the
biggest hidden costs for organizations.
Why You Can’t Wait To Fix Incivility At Work
An August 20, 2025 report from the Society of Human Resource Management (SHRM) shows incivility is surging and managers feel unprepared to respond.
Highlights from SHRM’s Q3 2025 Civility Index.
U.S. workers experience or witness 70 million acts of incivility every day
Each incident costs 37 minutes of lost productivity
Companies lose $2B+ per day from tension‑driven disengagement and absenteeism
Two‑thirds of workers say managers could have done more to prevent incivility
Bottom line: ignoring tension drains focus, trust, and results.
This session gives you a clear path to stop paying that hidden Conflict Tax.
The 3 Levers You’ll Learn to Pull In This Free Training
We’ll reveal the full framework inside the session. Here’s what each lever unlocks for you.
Lever #1
How to keep tension and emotions from derailing progress so you can lead with clarity, even in tough moments.
Lever #2
The trust‑building moves that create team cohesion and make even the hardest conversations feel more easeful.
Lever #3
How to stop small sparks of disrespect and conflict from igniting into culture‑killing fires.
Imagine the Alternative…
Walking into your next team meeting confident that tension won’t derail progress.
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Instead of dreading difficult conversations, you feel calm and equipped.
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Instead of silence, your team engages with trust and clarity.
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Instead of conflict draining energy, it strengthens connection, trust, and morale.
That’s what happens when leaders learn the Conflict Resiliency Formula I'll teach in the Masterclass.
Hear What Our Clients Have To Say:
"Chrysta's team helped us find out team conflict triggers and build the blueprint for conflict resilient culture."
-Senior Director,
People & Culture
The Conflict Resiliency Framework that Chrysta trained our team on helped us identify the areas that were allowing miscommunication, disrespect, and conflict to spread.
-COO, National Association
WE'VE WORKED WITH:
MEET YOUR HOST
Chrysta has coached 5,000+ leaders and partnered with 400+ organizations across government, philanthropy, tech, higher ed, and the nonprofit sector.
She’s known for creating emotionally honest, equity-centered spaces where leaders can reflect, reset, and build skills for hard moments.
She believes that conflict can generate stronger teams and organizational culture with the right skills and structures.
And that with the right support, leaders can stop avoiding it and start transforming it.
Chrysta Wilson (she/her)
Founder and CEO
Wilson and Associates Coaching & Consulting
Creator of the S.C.A.L.E. Generative Conflict Method ™
Save Your Seat at the Free Masterclas
This session is live and interactive.
Seats are free but limited to keep it practice and engaging. When we hit capacity, registration closes.
Live on Zoom
Wednesday, August 27 2025
12-1:00pm PT
2-3:00pm CT
3-4:00pm ET
Replay available for all who register
We call it "The Conflict Tax" because Conflict Has A Cost.
Beyond the emotional toll, stress, burnout, and second-guessing, conflict and tension are quietly draining your organization in measurable ways.
Estimate yours:
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Team size × average hourly rate
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Weekly incidents of incivility × 37 minutes lost each
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Annualize the tota
Attend live and get our Conflict Tax Calculator™ + a free Conflict Resiliency Diagnostic Checklist so you can quantify the ROI of pulling these 3 levers.
Still Have Questions? We’ve Got Answers.
