What's the state of conflict, culture and collaboration on your team?
Take this quick diagnostic to find out
FREE ONLINE TRAINING: Presented by Wilson and Associates Coaching & Consulting

3 Strategies to Navigate Workplace Tension, Disrespect, and Conflict
So you don't pay The Conflict Tax of lost time, sleep, and opportunities.
Join this Free Leadership Masterclass to learn our proven emotional intelligence and communication approaches for navigating challenging team dynamics with clarity, confidence, and ease.
Wednesday, August 20, 2025
1-2:00pm PT
3-4:00pm CT
4-5:00pm ET
Live on Zoom
Register for a Free Live Training for:
People Managers, Team Leads, HR Professionals, Directors, Executives & small business owners with 5+ team members
You’re Paying The Price Of Conflict...
...Even If You Can’t Always Name It
You’ve felt it:
That sinking feeling in your stomach after a tough meeting
The moments when someone crosses a line and no one says anything
The nights you replay the conversation, wondering if you should’ve said something, or if you said too much
The energy it takes to smile and keep going while conflict simmers under the surface
This is what we call
The Conflict Tax.
And the truth is, many of us are quietly crumbling under it.
You were promoted for your performance, not your ability to manage team tension, navigate disrespect, or respond after harm.
But you’re still expected to get it right, every time.
This training is your chance to pause, breathe, and get real tools that help you show up differently—and lead from a place of strength.
What You Will Learn
At This Free Training:
Three leadership strategies to help you learn:
How to Rewire the Way You Think About Conflict
Why Understanding Your Triggers Is More Powerful Than Memorizing Scripts
The Listening Move That Changes Everything
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These are practical tools you can use immediately, drawn from the same S.C.A.L.E. framework we’ve taught to thousands of leaders navigating real-time tension, disrespect, and cultural friction at work.
What we heard from past MasterClass Attendees:
“I didn’t know my conflict origin story, and now I do. That changed everything in these hard situations.”
Conflict is exhausting. I want peace, but I’m stuck.
I’m tired of being the one to smooth things over.
WHO THIS TRAINING IS FOR:
This isn’t just for people managers.
It’s for anyone holding emotional weight for others—formally or informally—and wondering how much longer you can keep doing it without tools or support.
🌟You’ve ever been called “too much” for naming what others ignore
🌟 You’ve kept the peace at work at the cost of your inner peace
🌟 You’ve accepted being labeled “difficult” because you didn’t know how to challenge that without proving them right
🌟 You’re leading in a workplace with change, tension, or silence—and it’s starting to take a toll
🌟 You care deeply about people but are struggling to figure out how to keep showing up when things feel off
Whether you’re an HR lead, a middle-manager, a culture ambassador for your team, nonprofit executive, small business owner, or corporate P&L executive managing complexity across teams, you deserve tools that center your leadership and your wellbeing.
YOU’LL WALK AWAY WITH:
✅ Clarity on your conflict default and style
✅ Two powerful conflict navigation practices to reset yourself AND team dynamics
✅ Clarity about the three things you need in place to reduce conflict, tension, misunderstanding on your team
✅ An opportunity for personalized coaching and support
WE'VE WORKED WITH:









MEET YOUR HOST
Chrysta has coached 5,000+ leaders and partnered with 400+ organizations across government, philanthropy, tech, higher ed, and the nonprofit sector.
She’s known for creating emotionally honest, equity-centered spaces where leaders can reflect, reset, and build skills for hard moments.
She believes that conflict can be a doorway, not just a disruption—and that with the right support, leaders can stop avoiding it and start transforming it.

Chrysta Wilson (she/her)
Founder and CEO
Wilson and Associates Coaching & Consulting
Creator of the S.C.A.L.E. Generative Conflict Method ™

WHY I CREATED THIS TRAINING
I created this training because I’ve coached too many leaders who are burned out—not by their to-do list, but by the emotional burden of unspoken tension.
I’ve worked with people who:
Were losing sleep because of the weight of these workplace challenges.
Felt like the only solution was to shrink and become invisible to reduce threats of conflict
Were terrified of making things worse while knowing the inaction was doing the same.
Were labeled “difficult” when they were simply trying to hold other accountable to their shared agreements on what's best for the team.
Had no idea how to talk to others when they were triggered.
Were managing guilt and shame and are looking for a solution on what to do now.
If that’s you, you’re not alone.
And this training is where we begin to change that.
You don’t need to prove your strength by carrying it alone.
You need tools. You need space. You need strategy.
That’s what I’ll give you inside this 60-minute experience.
And for those who are ready to go deeper, I’ll invite you to join me for the One-Day Conflict Resiliency Intensive on September 5, 2025 in Los Angeles.

RESERVE YOUR SEAT TO THE FREE TRAINING HERE
Live on Zoom
Wednesday, August 20 2025
1-2:00pm PT
3-4:00pm CT
4-5:00pm ET
Replay available for all who register
Come get what you’ve needed but never been offered:
real support for leading through conflict, without burning out or breaking down.
Still Have Questions? We’ve Got Answers.
Calculate Your Conflict Tax.
Disrespect and conflict come with a steep price.
Beyond the emotional toll—stress, burnout, and second-guessing—conflict and tension are quietly draining your organization in measurable ways.
According to the Society for Human Resource Management, employees experience incivility 3 to 5 times per week, and each incident results in at least 37 minutes of lost productivity. That’s 37 minutes when someone can’t focus, contribute, or perform—because of the ripple effect of a negative interaction.
Curious how much that’s costing your team?
Use the calculator below to see the "conflict tax" your organization is currently paying—and how much you could reclaim with the right tools and strategy in place.
