What's the state of conflict, culture and collaboration on your team?
Take this quick diagnostic to find out
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The S.C.A.L.E.
Conflict Resilience Accelerator™
Become a Certified Conflict Resilient Leader™
What if conflict wasn’t draining your team,
but the very thing making them stronger?
That’s the transformation you’ll experience inside the S.C.A.L.E.™ Conflict Resilience Accelerator. In just 7 weeks, you won’t just learn another leadership model: you’ll become the leader others trust to bring clarity, calm, and accountability when tensions rise.
Earn the Certified Conflict Resilient Leader™ credential and lead with confidence in any conversation...even the difficult ones.
Accelerator is limited to 24 seats.
Wilson and Associates Coaching and Consulting is recognized by SHRM to offer professional development credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.
Why This Program Matters
Conflict itself is not the problem. Our responses are.
Left unmanaged, it erodes trust, wastes energy, and pushes good people out the door.
Just look at these stats:
75%
of U.S. workers say they’ve experienced or witnessed incivility at work.
On average, 2-5 instances per week.
37 Minutes
of lost productivity caused by each uncivil moment.
1-in-3
1 in 3 workers say their organization is ineffective at addressing it
26%
of employees say they’ve considered quitting because of repeated incivility
$2.7 Billion
is what companies lost per day due to workplace tension and conflict
Without a clear approach, leaders get stuck in reactivity, avoidance, or people drama. With the right tools and mindset, leaders can turn conflict into one of the strongest trust- and culture-building forces inside an organization.
That’s exactly what this Accelerator is designed to deliver.
“The S.C.A.L.E. method helped our senior leadership team move past years of tension and finally have the honest, conversations we’d been avoiding. The results were immediate, healing, and lasting.”
— Michael, Senior VP of Human Resources
Why We Created The S.C.A.L.E. Conflict Resilience Accelerator™
We created the Accelerator because we kept watching talented leaders stumble, not for lack of care, but for lack of a clear conflict management process.
With the right method, mindset, and tools, we have seen first hand out conflict shifts from being the thing that tears teams apart to the thing that brings them together.
That’s why this isn’t just another training. It’s a leadership transformation experience were you gain a credential that proves you can do what most leaders can’t: guide people through conflict with clarity and care
“This Program gave me the confidence to face conflict head-on. I've actually improved my team's cohesion since completing the training."
— Senior Manager, Healthcare
Imagine The Transformation
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Second Guessing the Right thing to Do and Say
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Avoiding hard conversations and letting tension simmer.
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Feeling reactive, uncertain, or drained by “people drama.”
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Watching trust unravel and morale slide when conflict erupts.
Before the Accelerator
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Leading high-stakes conversations with confidence.
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Building trust across differences and power dynamics.
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Repairing ruptures respectfully without lingering drama.
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Guiding your team through conflict in a way that strengthens culture.
After the Accelerator
Conflict doesn’t have to break your team. It can be the thing that makes you stronger.
What You'll Gain
We’ve designed the accelerator around four transformational outcomes:
1. Lead with Confidence in Conflict
Stay calm and grounded when others lose control. Use emotional intelligence to guide—not just react.
2. Build Trust Across Differences
See beneath the surface of conflict. Recognize how identity, equity, and power shape dynamics and respond with care.
3. Repair Ruptures & Restore Respect
Use restorative practices and repair language to rebuild connection, accountability, and credibility.
4. Design Conflict-Resilient Systems
Create team norms and agreements, escalation pathways, and feedback loops that prevent small sparks from turning into wildfires.
Graduates earn the Certified Conflict Resilient Leader™ certificate and a digital badge serving a visible proof of mastery in one of the most critical leadership skills of our time. They will also earn 10.5 PDCs recognized by Society of Human Resource Management (SHRM)
Wilson and Associates Coaching and Consulting is recognized by SHRM to offer professional development credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.
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How It Works
This isn’t a passive webinar series: it’s an immersive experience designed to change the way you lead.
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Live Training and Coaching: Weekly 90-minute Zoom-based sessions where you learn the Conflict Resilience Methods and get real-time guidance.
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Self-Paced Tools: Short videos, scripts, and a printed/digital workbook to apply between sessions.
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Practice Pods: Safe practice spaces to test new skills before the stakes are high with your real team.
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Online Cohort Community: A private learning space for support, accountability, and peer learning.
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Extended Support: 30- and 60-day check-ins to keep you anchored in your new habits.
Bonuses Include:
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Session Replays so you never miss a moment.
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AskChord™, our AI-powered conflict coach for in-the-moment support
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Conflict Systems Template Pack to plug into your team right away.
Who Is This For?
If you lead people, projects, or culture, this accelerator is for you.
Our Participants are often:
Mid-Level Leaders
(Managers, Directors, VPs)
Human Resource Professionals
Change Management Professionals
People Managers
(Experienced and New)
Entreprenuers and Founders
Many organizations also enroll full teams or license the Accelerator enterprise-wide because conflict resilience sticks best when everyone builds the skillset.
This Is For You If…
You want to stop tiptoeing around tension. You want a clear structure for high-stakes conversations. You want to prevent small sparks from becoming team wildfires.
Earn Your Certificate and Digital Badge
Graduates receive the Certified Conflict Resilient Leader™
credential and a digital badge.
The badge reflects completion of the S.C.A.L.E. Conflict Resilience Accelerator™ and verifies your capability to lead challenging
conversations, repair ruptures, and build conflict-resilient systems.
What our Participants Say:
"I used to free during hard conversations. Now I have a framework and a voice I trust. My Own."
-Program Director, Regional Healthcare Nonprofit
"I've seen a noticeable change in my team, especially in the way we talk to each other. Before we get deep into conflict, we get into conversations."
-Senior Manager, People and Culture
“This program gave me the confidence to face conflict head-on. I've actually improved my team's cohesion since completing the training."
— Senior Manager, Healthcare
“The S.C.A.L.E. Method helped our Senior Leadership Team move past years of tension. The results were immediate, healing, and lasting."
—SVP, Human Resources
ENROLLMENT & PRICING
Program Start: November 3, 2025. (Live Sessions on Tuesdays)
Format: 7-week live virtual program
Time Commitment: 90-minutes weekly + 1-2 hours practice
Tuition:
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Standard Price: $1,000
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Flexible Payment Plan Available: $255 down +3 monthly payments
Accelerator is limited to 24 seats.
Enterprise Pricing Starts At:
$24,000
For 15 leaders
Investment Includes:
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7 live training sessions
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Private Online Learning Management System
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Participation Analytics
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Live Coaching support
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Peer learning community
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Workbook and HR-related Templates
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Credential and digital badge
Accelerator is limited to 24 seats.
“This should be required for every leader who manages people.”
— HR Executive, Government Agency
I used to freeze during hard conversations. Now I have a framework and a voice I trust. My own.”
--Director, Nonprofit Organization
About Your Trainer:
Chrysta Wilson, MPA, PCC is the Founder and CEO of Wilson and Associates Coaching & Consulting, and the creator of the S.C.A.L.E.™ Generative Conflict Method and the Conflict Resiliency Formula©.
With more than 25 years of expertise in organizational development, human relations, culture transformation, conflict transformation, and leadership development, she has trained and coached over 100,000 leaders across government agencies, Fortune 500s, nonprofit and philanthropic organizations, associates, education institutions, and small businesses..
She is on a mission to train 10,000 leaders in the S.C.A.L.E.™ Method by 2028.
TRUSTED BY PARTNERS THAT INCLUDE:
What Our Clients Say
"[Chrysta] is a fantastic coach and every time I speak with her I learn something new about myself. As a member, I regained my confidence as practitioner. I leave each coaching session reinvigorated and ready to practice my [equitable leadership] skills. I highly recommend [this] program."
I would describe my experience as "dynamic." We are constantly being fed, learning from Chrysta and from others participating in the program. The topics are relevant and meaningful. It has provided me not only with more knowledge, insight and practical skills. "
"Approaching the conversations and tackling the issues related to DEI & Culture can feel daunting but Chrysta's style of teaching is supportive and she breaks it down so beautifully. The amount of tools and resources we have access to members is incredible."